FAQs

We work with many different manufacturers around the world. This is the reason for the delivery times below. Remember, it is also the reason why we can offer such great prices on our products.

Are toy materials safe for children?

Our toys are selected from good wood materials and are safe for children. If you have any problems with our toys, please contact us via email or facebook. We are happy to help you.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX,…) or Paypal. We do not accept personal checks, money orders, direct bank transfers, debit card payments.

When will my order be shipped?

Your order will be fulfilled within 24h. We always do aim to ship every order within 24 hours during business days. Our warehouse operate Monday to Friday.

How long does it take to receive my order?

It about 8-21 days depending on your address. About shipping time you can see our Shipping & Delivery.

How do I wash my product?

We recommend washing our clothes inside out in 30 degrees. If you have bought a cap from us we recommend hand wash with a soft brush or sponge, then let it airdry. 

I did not receive an order confirmation?

If you didn’t receive an order confirmation when you placed your order, check your spam inbox if the confirmation ended up there.

If you didn’t find it in your inbox or the spam inbox after 60 minutes, please contact us at [email protected] and we will help you.

Contact Information

Company: TOY AND GAME HAVEN LTD

Company number: SC801870

Brand name: Fansjersey

Email: [email protected]

Address: Av. Charles Gilisquet 100, 1030 Schaerbeek, Belgium

Phone: +44411464999

Business Hours: 09:00 – 17:00 | GMT + 1 | Mon-Fri